29 Jun E20 – CRN Channel Cup Finalist
Posted at 09:24h in News
Well done to everyone involved and thank you to CRN for organising a great event, supporting an amazing cause (Sport Access Foundation)....
29 May Remote Working – Works!
Posted at 12:07h in Video
Remote working started in earnest during the COVID-19 lockdown. Surprisingly good results with collaboration platforms set the direction for a successful new way of working. We explore why and how. ...
06 May Calling time on timesheets
Posted at 12:56h in News
The clock is ticking - both literally and metaphorically - for the timesheet in Australia. Timesheets have for more than five decades provided the central measure of effort in professional services....
01 May Lessons learned from workplace transformation.
Posted at 12:14h in Podcast
In this podcast, Justin and Mel from Eighty20 share their experiences of undertaking complex transformation programmes during a crisis....
27 Apr Covid-19 virus has an upside: Who knew?
Posted at 10:45h in News
Every crisis has its upsides, and here we explore the unexpected productivity gains experienced when we all had to start remote working....
20 Apr Call Centres and the COVID-19 effect
Posted at 10:40h in News
Offshoring customer service and help desks proved popular for two decades, but then COVID-19 happened and call centres closed. We explore what happened next....
18 Apr Strategy and Resilience with Paul Scott
Posted at 10:38h in Podcast
It’s often the case that real breakthrough can’t happen until there is a compelling event to create the need for change. Paul Scott’ podcast shares his experiences over the past 15 years....
01 Apr House Party? Please shut the door.
Posted at 10:48h in News
There has been a massive increase in the use of collaboration tools with mixed success. We look at recent stories and uncover some fascinating home truths...