Covid-19 virus has an upside: Who knew?
Every crisis has its upsides, and here we explore the unexpected productivity gains experienced when...
27 Apr, 2020 News
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Call Centres and the COVID-19 effect
Offshoring customer service and help desks proved popular for two decades, but then COVID-19 happene...
20 Apr, 2020 News
House Party? Please shut the door.
There has been a massive increase in the use of collaboration tools with mixed success. We look at r...
01 Apr, 2020 News